Experience

Based on Scientific Principles and Crafted by World-Class Coaches, Equip Yourself with Cutting-Edge Recovery Techniques that Elevate Your Daily and Athletic Performance

Choose your experience

Program Pillars

Active Recovery

Inflammation Reduction, Immunity Boost, Stress Reduction, and Sleep Improvement

Performance

Mindset Training, Sport Psychology, Energy Regulation, and Longevity Practices

Injury Prevention

Protocols designed by Kinesiologists, Physiotherapists, Chiropractors, and Registered Massage Therapists

Class Schedule

Club Guidelines and Policies

REGISTRATION & PAYMENT POLICIES

PRE-REGISTRATION

All classes, sessions and appointments are available to book online, on our website or mobile app, up to two weeks in advance. We always encourage our members and guests to make reservations in advance to secure your spot. While we welcome walk-ins without pre-registration, we cannot guarantee that there will be a spot available.

For group reservations, please contact us at concierge@activeremedyclub.com for assistance.

WAITLIST

If a class or session is full, we encourage you to add yourself to the waitlist. To be eligible to be added to the waitlist, you must have an available credit on your account that will be used at the time a spot becomes available.

If you are added to a class or session from the waitlist, you will receive an automated confirmation email or text message at that time, and you will be responsible for attending or cancelling the class or session in accordance with these polices. If you are not added from the waitlist, your account will not be charged.

LATE ARRIVAL POLICY

We recommend our members and guests arrive at least 10 to 15 minutes prior to the start of the class, session, or appointment. First time guests are encouraged to arrive a minimum of 15 minutes prior to ensure there is sufficient time to complete the check-in process, including to create an account and sign our waiver.

We do not allow late entry for any of our classes, sessions, or appointments.

CANCELLATION POLICY

Members or guests may change or cancel their registration for a class, session, or appointment up to 12 hours prior to the start time without penalty. If a cancellation is made within 12 hours prior to the start of a class or session, members or guests will forfeit the class or session credit on their account. If a cancellation is made within 12 hours prior to the start of an appointment at the Remedy Hub, members or guests may be subject to a cancellation fee.

We do not accept cancellations over email or by phone. Please change or cancel your reservation through your account on our website or mobile app.

NO SHOW PENALTY

If you do not show up for your class or session reservation, your class or session credit will be forfeited. If you do not show up for your appointment at the Remedy Hub, you may be subject to no show penalties.

SITE ETIQUETTE POLICIES

DRUG & ALCOHOL

Active Remedy Club is an alcohol and drug-free facility.

DRESS CODE

Swimsuits are required for all members and guests accessing our facility. We offer a gender-neutral locker room and private changing stalls for members and guests to get ready before their class or session. For members or guests visiting our Remedy Hub, we encourage clothing suitable for your treatment based on consultation with your practitioner.

Members and guests are permitted to bring flip-flops beyond the locker room. However, you are required to store flip-flops under the sauna steps when using the sauna.

We encourage you to leave jewellery and other personal items in your locker.

LOST AND FOUND

All lost and found items will be held at our facility for the remainder of the current calendar month. At the end of each calendar month, all lost and found items will be donated to a charitable foundation.

TOWEL SERVICE

Members and guests will receive a towel at check-in for use in the lounge, sauna and ice bath facilities. Members and guests will also have access to towels in the locker room.

CELL PHONES

No phones are permitted beyond the locker room. Please keep your phones on silent in your locker.

No pictures are permitted to be taken beyond the foyer, unless otherwise specified.

APPROPRIATE BEHAVIOUR

While we encourage social interaction at respectable volumes (class or session dependent), please be respectful of other members and guests. Active Remedy Club is not a space for hook-up culture, advancements, or indecent exposure.

AMENITIES

SAUNA ETIQUETTE

Members and guests are required to adhere to the following policies and protocols when using the sauna facilities:

Enter and exit the sauna quickly
Store flip-flops under the sauna steps
Sit on the towel provided to you at entry
Respect other members and guests by speaking at respectable volumes (class or session dependent)

For optimal performance, Active Remedy Club will adjust the sauna equipment and settings as necessary for each class or session. Members and guests are not permitted to tamper with the sauna equipment or adjust the sauna settings, including pouring water or placing ice on the heaters.

ICE BATH ETIQUETTE

Members and guests are required to adhere to the following policies and protocols when using the ice baths:

Take a shower before using the ice baths
Enter and exit the ice bath slowly
Do not enter the ice bath if you have an open wound. If you notice another member or guest entering the ice bath with an open wound, please promptly notify a team member or manager.
Respect other members and guests by speaking at respectable volumes (class or session dependent)
Members and guests are not permitted to use any sound equipment that may be stored in the ice bath chamber

For optimal performance, Active Remedy Club will adjust the ice bath equipment and settings as necessary for each class or session. Members and guests are not permitted to adjust the operating controls of the ice bath tubs.

HEALTH & SAFETY

HEALTH RESTRICTIONS

Members and guests should consult with a health care professional before attending a class or session. If you suffer from a cardiac condition, high or low blood pressure, or have a history of fainting, our facilities should only be used with a physician’s prior approval. If you are pregnant, please consult your physician as to the safety of participating in hot and cold therapies. Active Remedy Club cannot be held responsible for illness or injury due to member or guest negligence.

If at any point you feel dizzy or unwell while at Active Remedy Club, please let a member of our staff know.

In the event of an emergency, a first aid kit will be available onsite and should a serious incident arise, 911 will be notified.

Experience

Based on Scientific Principles and Crafted by World-Class Coaches, Equip Yourself with Cutting-Edge Recovery Techniques that Elevate Your Daily and Athletic Performance

Choose your experience

Open Journey

Signature Class

ARC After Dark

Program Pillars

Active Recovery

Performance

Injury Prevention

Connection

Class Schedule

REGISTRATION & PAYMENT POLICIES

SITE ETIQUETTE POLICIES

AMENITIES

HEALTH & SAFETY

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